Total quality in construction projects : achieving profitability with customer satisfaction
Ron Baden Hellard
Total quality management is vital to long-term business success. it is much more applicable to construction than are the procedures which have been developed for and used with great success in manufacturing industry. BS 5750 (Quality Systems) part 1-3 and even part 8 are more relevant to repetitive processes than to one-off projects.
This book shows that the philosophy and principles of quality management apply just as much to the construction industry as adapted to take account of the very different procedures involved
Tahun:
1993
Penerbit:
Thomas Telford Publishing
Bahasa:
english
Halaman:
188
ISBN 10:
0727719513
ISBN 13:
9781301381418
Nama siri:
Achieving Profitability with Customer Satisfaction
Fail:
PDF, 932 KB
IPFS:
,
english, 1993
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